Senior IT Consultant

Location: London, UK, United Kingdom
Date Posted: 11-06-2018
Vision33 IT
Senior IT Consultant
Location: London, UK
Salary: Competitive salary package applies


Job posting will be open from November 7, 2018 to December 5, 2018 

Vision33 (www.vision33.com) Vision33 is an SAP gold partner and a leading global reseller (VAR) for SAP Business One. Due to our continued growth and success, we are expanding our IT team. The successful candidate will have extensive experience supporting IT environments for small and medium businesses (SMB sector). As a member of our outsourced IT team, you will be providing remote and on-site support for clients across North America and the UK.  The successful candidate will be a mentor to other IT consulting staff.
 
Experience with software used by our customers will be very important; however, Vision33 Inc also places a large emphasis on customer service and pre-sales activities to support our growth in the solutions and services sector. This will include the ability to communicate clearly and concisely to a very broad range of audiences ranging from small business owners to high-level individuals in corporate environments.


In this hands-on role, your day to day responsibilities will include:
  • Providing day-to-day IT support for a large and diverse client base, both remotely and via site visits.   
  • Responding to service requests within designated response time and maintaining client records in our ticketing system.  
  • Consulting with clients and facilitate the installation and implementation of new IT hardware and software applications.  
  • Working closely with team members to resolve client issues and requests.  
  • Supporting internal and external sales efforts providing technical input and infrastructure design as required. 
  • Rigorously following existing procedures and best practices, as well as contributing to the development and refinement of such procedures.  
  • Mentor and assist other technical team members  

Skills
  • Analyze and solve technical problems
  • Supporting Linux (SUSE and Ubuntu) production systems running B1 on HANA
  • Supporting SAP HANA databases
  • Support Active Directory environments that use Exchange, SQL and 3rd-party software
  • Analyse and remediate storage, network, and server performance issues.
  • Assist technical sales staff as needed
  • Work on multiple projects concurrently while focusing on high-priority tasks
  • Must possess excellent oral and written communication skills
  • Good understanding of network topology and protocols
 
Major Current Products
  • Windows 7/8/10 workstation support
  • Windows Server 2008/2008 R2/2012/2012 R2/2016
  • Active Directory and domain infrastructure
  • SUSE Linux 11/12, Linux scripting
  • SQL 2005/2008/2012/2014/2016
  • VMWare ESX and ESXi
  • IBM/Dell Server technology
 
Minimum Experience and Certification
  • MCSE on Windows 2008 or newer is preferred
  • Other Microsoft server certifications such as Exchange, SQL, Sharepoint, etc
  • VMWare VCP would be highly desirable
  • Driver's License - You must have your own vehicle
 
If you are success driven person with a passion for consistently meeting and exceeding client needs, with a strong desire to lead innovative projects that will be highly recognized and visible across the business management software industry, please apply online. For more information on our company please visit our web site at www.vision33.com. Please note relocation assistance can be provided.
 
 
The Recruitment Team
Vision33
www.vision33.com
or
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